Lion Financial Services free essay sample

Boatwright realized that innovation had essentially progressed since the LFS call focuses were initially structured and he was definitely mindful that LFS was confronting a consistent increment in the related expenses of working these call habitats. Boatwright reached Customer Solutions Group (CSG) in February of 2000 and Andy Carr, CSG’s Chief Operating Officer, was acquired to start chipping away at the undertaking of giving significant and explicit suggestions that would be intended to improve quality and lessen costs.Carr went through the following a while watching the call place tasks, talking with directors and representatives, and investigating the current information, preparing materials and corporate reports. After broad investigation, Carr was set up to introduce his discoveries and new plan for LFS’ call focus and tasks. Our group bolsters Carr’s update proposition of LFS’ call focus and accept the proposals have merit dependent on our evaluation.We trust it will be fruitful in furnishing LFS with the accompanying results: a steady and commendable degree of client care, brief timeframe to reply, and lessen yearly working cost by . 5 million (Page 11, Paragraph 4). In any case, we just make this suggestion inasmuch as Andy and LFS’s the executives make an exhaustive usage plan that tends to business congruity and mitigates dangers related with enormous procedure overhaul endeavors. There are a few structure changes in Carr’s suggestion that gathered our team’s support.The single biggest being the end of the Boston and New Jersey call focuses for a solitary huge call community at the current Chicago offices. Complimentary to this change is the decrease of the eight existing specialist pools to that of three: Quickline, Customer Service, and Broker Service (See Exhibit 4). In making these structure changes Carr executed two major procedure plan standards. Right off the bat, by uniting all call community activities to Chicago, a few complex call steering errands are currently consolidated into a solitary directing undertaking to the fundamental call center.Secondly, so as to blend the Customer and Broker Quicklines to a solitary Quickline pool, it will be important to make itemized call plans and dependable guidelines that will permit Quickline operators to use numerous variants of a similar procedure so as to exceed expectations in preparing client and intermediary calls. We accept these progressions will carry the consistency and quality to the client experience that the LFS supervisory crew will discover alluring. The following two structure changes suggested via Carr are ideal instances of the plan standard to play out the work where it bodes well. First he suggests making a client individual recognizable proof number (PIN) that the client will be incited to enter by the Interactive Voice Response (IVR) framework. Upon passage, the framework will have the option to quickly distinguish the guest as either a client or specialist, decide the idea of their call, and course the call to the suitable operator pool.When the call shows up, it will coordinate with the agents’ PC framework and show the necessary client data just as the purpose behind their call. This permits them to start helping the client quickly without participating in challenge reaction inquiries to decide personality and guarantees that the right client account is appropriately referenced. The subsequent change is the expansion of a discretionary computerized reaction framework that could deal with most of the most widely r ecognized solicitations from clients and would be accessible 24 hours a day.Carr evaluated that around 20% or 6,000 guests for every week would decide to utilize the robotized framework, which alongside the PIN framework will be a huge commitment to the ideal decrease so as to reply and by and large talk time (Page 10, Paragraph 3). In view of the capability of these changes, we accept they will be a solid selling purpose of the structure change for Boatwright and LFS’s other official management.The last plan change that our group feels will enormously improve the degree of consumer loyalty with LFS’ call focus activities is the emotional decrease of intricacy in the flood directing standards. Already, the steering rules and staffing were unpredictable to such an extent that two-full time representatives were required to oversee and look after them (Page 3, Paragraph 3). Carr’s configuration plan dispenses with the excessively mind boggling flood manages and makes one basic â€Å"zero threshold† rule where no call will be held in line if a certified or overqualified operator is accessible (Page 10, Paragraph 4).The zero limit rule is an ideal case of numerous convoluted undertakings joined into a basic smoothed out assignment. This basic steering task, as sketched out in display 4, sh ows how a call will be directed up from Quickline, to Customer Service, and afterward at long last to the Broker Service pool until it finds an accessible specialist. In the event that no accessible specialist can be found, it will line in the Broker Services pool until one is accessible (Page 10, Paragraph 5). We feel this can possibly dramatically affect working costs dependent on two criteria.First, compensations and advantages make up roughly 70% of the call place cost at LFS (Page 3, Paragraph 3). The thought is that by having an ideal flood system, staffing in the call community could be altogether decreased. All in all, client support operators can deal with Quickline calls quicker than Quickline specialists, and merchant administration specialists can deal with calls quicker than client operators, and administrators can deal with calls quicker than the operators they oversee (Page 3, Paragraph 2).Carr is supporting that by ceaselessly directing calls up the chain to progressively experienced specialists that call answer times will drastically decrease. So as to moderate the capability of calls abiding in the intermediary administration pool, Carr expects to purposefully overstaff financier while the Quickline and client support pools would be deliberately understaffed comparative wi th the call volume measurements of some random time (Page 10, Paragraph 5). The plan changes sketched out above will all assistance accomplish the assessed $1. million in operational reserve funds every year, generally through economies of scale coming about because of the call community solidification and the expanded mechanization and specialist efficiency. By killing the call habitats in Boston and New Jersey, LFS ought to have the option to bring down its fixed and variable expenses related with taking care of client calls. By utilizing their offices in Chicago they ought to have the option to lessen pointless overhead (rent/deterioration, utilities, telecom, IT), staff (the executives, HR, preparing), and costs related with correspondences between offices (travel, postage).Simply put, a solitary huge call community is more affordable to work than one medium and two little measured ones. Our group accepts that the structure plan as laid out via Carr can be fruitful, in any case, we have distinguished regions where we think some extra consideration should be paid by the CSG and LFS supervisory groups to guarantee it is. We are basically worried that Carr might not have considered the effect shutting the two call places will have on LFS’ long haul business congruity strategy.Today, regardless of whether by structure or not, LFS seems to have an excess call steering process that doesn't depend on any one specific call community to be accessible so as to process calls. The snowstorm in February of 2011 that basically shutdown the city of Chicago could have kept anybody from having the option to make it into LFS’s workplaces so as to man the call place. Carr’s future state where there is just the Chicago call focus will require the making of alternate courses of action to guarantee client care is maintained.With 74 branches across the country one potential choice is course calls topographically to the nearby office that can support the clients accounts. Moreover, we are worried that there has not been sufficient spotlight on usage procedure. Things that should be tended to are time periods, costs associated with framework improvement and incorporation, just as an advantage aura plan. A very much characterized usage technique ought to likewise think about the confidence of LFS’ workers all through the union effort.Based on our assessment, Carr’s proposed configuration will convey a steady and commendable degree of client a ssistance, brief timeframe to reply, and decrease LFS’ yearly working cost by $1. 5 million. So as to understand these increases LFS’ official administration in the transient need to concentrate on building their usage methodology and building up a change the board plan that tends to the issues laid out already: business progression, air lan for the Boston and New Jersey call focuses, and overseeing representative resolve. In the mid-term, LFS needs to execute their procedure and change the executives plans. They should guarantee they are focused on the extend and relegate the best possible need and work force to have a fruitful execution. In the long haul, they ought to build up systems to screen Carr’s suggested quality measures (Page 9) and make any essential acclimations to keep up operator profitability and quality help.

Police Performance Term Paper

Police Performance Term Paper Police Performance Term Paper Police Performance Term PaperIf you have to compose police execution research project, you will discover this article valuable. Right off the bat, there is a decent example research project on police execution. You may utilize this example to compose your own research project, to get thoughts for composing, or to center your exploration subject. Furthermore, you may likewise attempt our custom research project help and get unique research paper on police execution composed without any preparation! Our research project journalists are experienced and taught; they can compose an amazing research project for you! At the point when you purchase a research project at our site, you get unique research paper with no copyright infringement! Research projects and report we compose are of high scholastic quality and acquire the best grades for our clients!Police Performance Term Paper SamplePerhaps the most articulated legend encompassing the Angels and their tasks is that of a metro framework that is wrongdoing ridden, risky, and wild. Proclaiming their own adaptation of the privilege of well known sway in light of a legitimate concern for selfpreservation, the Guardian Angels, as for all intents and purposes each dynamic resident activity association before them, have sorted out to make a move to ensure themselves as well as other people. Nonetheless, this wrongdoing issue, which gives the association its authenticity, doesn't seem to exist. While their faultfinders have rushed to assault the Angels for misrepresenting wrongdoing issues for their own advantage, unmistakably the duty regarding this fantasy ought to be all the more comprehensively shared. The Angels, however the media and huge numbers of New York's open authorities ought to be incorporated also. The consequence of this fantasy is significant not exclusively to the travel police and the soundness of the New York City travel framework, yet to the Guardian Angels as they endeavor to keep up their developmen t and hierarchical advancement. A second, related issue includes the picture of frightful New Yorkers disappointed by poor police inclusion and execution, ready to grasp practically any other option. Despite the fact that the consequences of this examination do show that almost one-portion of all travelers talked with rate the activity the travel police are doing at ensuring riders as either not very great or not great by any stretch of the imagination, the most normally referenced basis in this assessment was not peril but rather anticipated outcome. Those respondents who figured the police would recuperate property taken from them were bound to rate police execution all the more well. The individuals who thought things taken would not be recuperated saw the police in a progressively negative light. Concerning the accessibility of police on the trams, more than 86 percent of travelers detailed that when riding on the framework they normally, or if nothing else here and there, saw o fficials on the lookout. From these outcomes, it is unquestionably hard to validate the presence of a far reaching faith in the breakdown of either law or request on the trams. In spite of the absence of significant disappointments with the police, the mind greater part of travelers met detailed that they endorsed of the Guardian Angels. A significant number of these riders' endorsement was not without reservations, in any case. These travelers frequently informed that they endorsed regarding the idea of residents helping one another and, while they thought minimal about the Angels'methods, they were expecting that the association merited their help. While this is obviously a positive finding for the Angels, it's anything but an unfit support for them or comparable resident activity gatherings. To the degree that these associations go astray from this general idea of resident assistance, almost certainly, their degrees of open help will decrease.

Peek Over Our Shoulders What Rioters Are Reading On August 21, 2014

Peek Over Our Shoulders What Rioters Are Reading On August 21, 2014 This is a new-ish feature at Book Riot. We tell you our favorite books of the month. We tell you what we’ve read during the week. So now every other week we will give you a glimpse of what we are reading  this very moment. Here is what the Rioters are reading today (as in literally today). This is what’s on their bedside table (or the floor, work bag, desk, whatevskis). See a Rioter who is reading your favorite book? I’ve included the link that will take you to their author archives (meaning, that magical place that organizes what they’ve written for the site). Gird your loins â€" this list combined with all of those archived posts will make your TBR list EXPLODE. Then again, that might be just what the doctor ordered for summer weekend plans. Enjoy! We’ve shown you ours, now show us yours; let us know what you’re reading (right this very moment) in the comment section below! Greg Zimmerman All The Light We Cannot See by Anthony Doerr, because everyone and their brother says it’s awesome. (Hardcover, library) Kelly Jensen Station Eleven  by Emily St. John Mandel because no fewer than 3 people have told me to read it, and I do what I’m told when it’s that frequently sometimes. (digital ARC) Bad Feminist by Roxane Gay because I love Gay’s writing and am enjoying a whole book of it. (paperback, purchased) Nikki Steele One Hundred Years of Solitude  by Gabriel Garcia Marquez because it’s been a while and I wanted to re-read this fantastic book. (Paperback, purchased) Packing for Mars  by Mary Roach because, um, SPACE? And Mary Roach does everything well. (Hardcover, purchased) The Magician King  by Lev Grossman because I’m still working my way to the third book. (Audiobook) Peter Damien Moab is My Washpot by Stephen Fry because I hadn’t read any of his books. It’s as rambling and erudite as his wonderful blog posts and talks. (digital ARC) Heraclix And Pomp  by Forest Aguirre, because the premise is cool, even if the title sounds like a Pokemon spinoff. Early days, but it’s an excellent historical novel about a golem and magic, so far. (digital ARC) The End Is Now, edited by John Joseph Adams Hugh Howey, because JJA anthologies are always top-notch and I really enjoyed The End Is Nigh. Hoping to talk more about this when I’ve finished all the stories. (digital ARC) Cassandra Neace Lucky Us by Amy Bloom because I couldn’t resist temptation any longer. I am just finishing up! (Audiobook) The Remedy: Robert Koch, Arthur Conan Doyle, and the Quest to Cure Tuberculosis  by Thomas Goetz because I’m on a medical history kick and couldn’t resist the Sherlock connection. (ebook, purchased) Kim Ukura Anatomy of Dreams by Chloe Krug Benjamin: I love books set in places I’m familiar with, in this case, Madison, WI. (digital ARC) What Stays in Vegas: The World of Personal Dataâ€"Lifeblood of Big Businessâ€"and the End of Privacy as We Know It by Adam Tanner: I’m really curious about how big data works and what it means for privacy. (ARC) Jessica Pryde His Majesty’s Dragon by Naomi Novik: It was just sitting on my to-read shelf saying “read me! Dragons! Napoleonic wars!” (Paperback) The Harlem Hellfighters by Max Brooks: It’s been on my list, and I needed a break from online comics without actually taking a comics break. (Paperback) Rachel Manwill Five Days at Memorial: Life and Death in a Storm-Ravaged Hospital by Sheri Fink: I’ve been trying to work myself up into being able to read this. And I’d been reading lots of light stuff, so the time seemed right for something a bit heavier. (Audio) Rah Carter The Gospel Of Loki by Joanna M. Harris: I saw a lot of advertising for it before it came out, and the mythology theme caught my interest. I then stumbled upon a copy in my local library on my last visit. (Hardcover) Sex God: Exploring the Endless Connections Between Sexuality and Spirituality by Rob Bell: Has been unread on my shelf for a couple of years, and needed something a bit lighter to read on the nonfiction front. (Paperback) The Umbrella Academy, Vol. 1 by Gerard Way: It’s written by Gerard Way. (Paperback) Rebecca Joines Schinsky Dataclysm: Who We Are (When We Think No One’s Looking) by Christian Rudder: I can’t resist a book about science, statistics, and the internet, so when my Bookrageous co-host Josh Christie mentioned this one recently, I put it on my TBR. (Egalley) Stone Mattress: Nine Tales by Margaret Atwood: New stories by Margaret Atwood! Who needs a reason? (ARC) Dana Staves The Writer’s Notebook: Craft Essays from Tin House by a bunch of different authors. This is my morning warm-up before I start writing for the day, a way for me to keep learning and get myself down into the writing groove. (Paperback, purchased) The End of the Point by Elizabeth Graver. This has been sitting on my TBR shelf for awhile, and after a lot of nonfiction last month, I needed a good, sprawling, multi-generational novel to swim around in. (Paperback, purchased) Brenna Clarke Gray The King’s Curse by Philippa Gregory. I love me some palace intrigue and lady characters who are ass-kicking within their historical context, so obviously I read every Gregory that comes out. (Digital ARC) Guardians of the Galaxy. I’m dipping my way in and out of both the 1969 and 2008 iterations of these characters before I see the movie this week. (Marvel Unlimited) Margret Aldrich A Girl Is a Half-formed Thing by Eimear McBride: I’ve been curious about this book since it won the Baileys Women’s Prize for Fiction. (Galley) The Happiness Project: Or, Why I Spent a Year Trying to Sing in the Morning, Clean My Closets, Fight Right, Read Aristotle, and Generally Have More Fun  by Gretchen Rubin: A friend put this in my hands, because he knows I’m fascinated with what makes people happy. (Paperback) Star Wars Character Encyclopedia  by DK Publishing: This showed up in my Little Free Library, and I couldn’t resist. (Paperback) Johann Thorsson Selected Stories, 1968-1994  by Alice Munro:  Because Munro rocks, and because I’m only reading women in August. (Everyman’s edition fancy hardcover) Ancillary Justice by Ann Leckie:  Because Hugo winner. (Kindle) Kate Scott Harry Potter and the Goblet of Fire by J.K. Rowling: So continues my quest to reread the series. (Library Hardcover) Bible, Gender, Sexuality: Reframing the Church’s Debate on Same-Sex Relationships by James V. Brownson: I spotted this at the library while perusing the nonfiction shelves and thought, hm, this might be interesting. (Library Paperback) Rachel Cordasco Stone Mattress: Nine Tales by Margaret Atwood. More Atwood! (ARC) Edith Wharton by Hermione Lee. Wharton’s one of my favorite writers and this is the detailed, fascinating story of her life. (audiobook) Cristin Stickles One of Us: Conjoined Twins and the Future of Normal by Alice Domurat Dreger: Because of my lifelong fascination with conjoined twins, and because the cover freaks people out on the subway.  (paperback, bought used on Alibris) The Boy Next Door (Fear Street #39) by RL Stine: Part of me really believes that if I read enough Fear Street novels in rapid succession, I’ll discover the meaning of life.  (paperback, review copy requested from Simon Schuster) Jurassic Park by Michael Crichton: I’m never not re-reading Jurassic Park.  (well-loved paperback) Eric Smith Sing No Evil by JP Ahonen and KP Alare: Okay, so there is a bear in the main character’s heavy metal band. An actual bear. And there are supernatural monsters attacking our hero’s town. And the key to saving everyone? The protagonist’s horrible voice and the music in his dreams. I haven’t read much into this, but plan on reading it over my vacation this week. It is a BEAUTIFUL looking book, and the art… well, I can’t wait.  (hardcover, review copy sent from Abrams) 2 A.M. at The Cats Pajamas by Marie-Helene Bertino: I had the pleasure of meeting Marie-Helene Bertino at a random book party, where I was introduced to her incredible short stories (seriously, check out 2012’s Safe As Houses). Her debut novel, 2 A.M. at The Cats Pajamas, just hit shelves a few weeks ago, and has been a delightful read so far. Three unique characters with distinct voices tell a story about heartbreak and music in Philadelphia, and it all takes place in a single day.    (hardcover, bought at an author event) A Natural History of Dragons: A Memoir by Lady Trent by Marie Brennan: I really love these faux memoir books that have been popping up lately, and Brennan’s beautifully written novel is no exception. A lot of fun so far, and full of great illustrations. Also, the cover is just GORGEOUS. Definitely one of those books that earns a permanent place in my home library.  (hardcover, present) Tasha Brandstatter The Black Moth by Georgette Heyer: Did you know Georgette Heyer’s first novel is in the public domain? I was pretty stoked when I found out. (audiobook) The Heist by Daniel Silva: The Gabriel Allon series is probably one of my favorite spy/thriller series of all time. (ebook) Emily Gatlin Green Girl  by Kate Zambreno: I asked a bunch of authors what books they were reading that they loved, and a third of them said suggested it. I tend to listen to people who write books. (paperback) The Bone Clocks by David Mitchell: Because everyone was all, “WHAT!? You’ve never read David Mitchell? I can’t believe you’ve never read David Mitchell.” Yeah, I kinda want to go back in time and kick myself in the pants for not reading him sooner. (Egalley) Josh Corman Unbroken: A World War II Story of Survival, Resilience, and Redemption by Laura Hillenbrand: Every time someone mentions this book in conversation, their eyes grow wide and they silently mouth the word ‘wow’ before expressing surprise that I haven’t already read it, so I finally dove in. I’m nearly finished, and, may I just say, “wow” (you can’t see this, but my eyes are really wide right now). (Ebook) The Death and Life of the Great American School System: How Testing and Choice Are Undermining Education by Diane Ravitch: A former teaching colleague recommended Ravitch’s books (she has written several) because of their insights into the contemporary education landscape. This book focuses on the problematic effects of excessive standardized testing and charter schools, and though it’s dense, I’m pretty well captivated. (paperback library checkout) Amanda Nelson John Adams by David McCullough: Because reading a biography of every American President is on my bucket list, and I totally skipped Adams. Time to fix that! (Audiobook, Audible) People I Want To Punch In the Throat by Jen Mann: I love Jens blog about the ridiculousness of parenthood and suburban life, so when I heard she was coming out with a book of new essays about drop-off despots and suburban scourges, I snatched it up. (digital ARC) Wonder Woman, Vol. 3: Iron by Brian Azzarello: Wonder Woman is the shit. That is all. As for  Me… Salems Lot by Stephen King: Im still on the trying-horror-again kick, so this is my first King horror book. Im reading it with fellow Rioter, Peter Damien. (Mass Market Paperback) Chasers of the Light: Poems from the Typewriter Series by Tyler Knott Gregson: Have liked his poetry for a long time and enjoyed his Instagram account. (ARC) ____________________ Expand your literary horizons with New Books!, a weekly newsletter spotlighting 3-5 exciting new releases, hand-picked by our very own Liberty Hardy. Sign up now!   Save

Essay on Book Review First to Fight - 712 Words

First to Fight by Lieutenant General Victor H. Krulak is where the history, reputation, and truth about the United States Marine Corps meet. Within this 252-page book you will find a combination of historical fact, interesting background, and personal recollection from one of the men who helped shape what the Marines are today. The book is organized in seven different sections, each explaining a different facet of the Marine Corps. The first section explains in detail the struggle of the Marine Corps to survive as an entity over its long history. General Krulak explains how the Marine Corps had to fight for its current status as an equal organization with the Army, Navy, and Air Force. Even a series of Presidents were among those who tried†¦show more content†¦Parts five and six bring together the personal and professional relationship between Marines themselves and the American public. These relationships, forged by the millions of men and women who have donned the Marine C orps uniform, are a result of training methods and careful selection. General Krulak gives the reader a taste of why Marines do what they have come to be known as America’s force in readiness. First to Fight has many good traits. The book, while easy to read and addictively interesting, never sugarcoats the intense conflicts between high level officials. General Krulak enhances the â€Å"official† record with personal accounts of events and people now legendary. His no-holds-barred approach to his writing makes General Krulak’s book both honest and educational. His explanations of the struggle to keep the Marine Corps alive and the early development of amphibious doctrine make First to Fight a must-read for anyone interested in understanding the modern Marine Corps. In parts of the book, General Krulak provides a mountain of detail. While these facts would be of great historical value for a reader who knows military structure and nomenclature, they tend to bog d own the reader at points. The political volleys also tend to get tedious when the General describes the how the Marine Corps had to fight tooth and nail for institutional survival. TheseShow MoreRelatedBook Review: First To Fight by Victor H. Krulak644 Words   |  3 PagesBook Review: First To Fight by Victor H. Krulak The United States Marine Corps is a frequently misunderstood, occasionally maligned but more frequently mythologized division of the U.S. Armed Forces. Sometimes its role is perceived as overlapping the roles and responsibilities of its military counterparts such as the U.S. Army, the U.S. Navy and the U.S. Air Force. 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Renewable Energy Essay - 813 Words

Studyonlinenow Renewable Energy Is Only Part of the Best Way to Prevent Climate Change In our present life we are going through two of the main hazardous changes on the Earth, global warming and greenhouse affects. We want mankind to survive for a very long time, but if we keep using non-renewable energies the way we do, do you think we will be able to survive for a long time? I strongly believe that renewable energy is only part of the best way to prevent climate change. In this essay I intend to present a sound argument with a clear line of thought and relevant evidence. Of course there are times when renewable energy is not the best concept to prevent climate change. It has its†¦show more content†¦Renewable energy is as green as it gets as it is by today’s technical standards and it’s a marvellous method for fighting back against global warming. Fossil fuels are damaging the planet and this can be our way of doing something about that. The most important part is that renewable energy is commitment free and sustainable. It can be replenished s o we can use as much of this power as we need and we can restock it or it will restock itself. The sun and wind are with us for the long haul. As sources of power they are just waiting to be tapped for our future energy requirements all over the world. Even more importantly, renewable energy produces little or no waste products such as carbon dioxide or other chemical pollutants, so has minimal impact on the environment. Similarly, wind energy is friendly to surrounding environment, as no fossil fuels are burnt to generate electricity. Moreover, wind turbines take up less space than the average power stations. Wind mills only have to occupy a few metres for the base; this allows the land around the turbine to be used for many purposes, for example agriculture. As well as recorded in 2010, just in the Golf of the Mexico, more than 7000 birds, sea turtles and dolphins died because of the oil spills in the region. So, if we don’t use non-renewable energy thenShow MoreRelated Ren ewable Energy Essays1296 Words   |  6 PagesThe most of global energy production produces from fossil fuel such as coal, oil and natural gas. The vast fossil fuels generate energy which use for many purposes for instant residential, transportation and industrial sectors. While the rate consumption of fossil fuel higher than their formation leads to oil price crisis. Another concern of fossil fuel combustion is the impact on the environment. Global warming is a significant problem which results in increasing concentrations of greenhouse gasRead MoreEssay on Renewable Energy873 Words   |  4 PagesSoutheast Polk High School opened they added many new energy saving products. 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Emotional Intelligence in Brave New World Free Essays

Emotional Intelligence in Brave New World In Aldous Huxley’s Brave New World, both the world and its people are designed to disallow deep feeling and passion. But, assuming the citizens of Brave New World are human, is it really possible for humans to exist as social, thinking beings without true emotion? What is emotional intelligence? For years people have been asking that same question. Emotional intelligence was first discovered in the 1930s by Edward Thorndike, but the term was still unfamiliar to the psychological world. We will write a custom essay sample on Emotional Intelligence in Brave New World or any similar topic only for you Order Now The term â€Å"emotional intelligence† was not officially used until 1985 by Wayne Payne (Cherry â€Å"Timeline of Modern  Psychology†). Today researchers still do not have an accurate description of emotional intelligence. In 1990 John D. Mayer was the first to describe emotional intelligence (EI) as â€Å"the subset of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions† (Salovey 1990, pg. 185). Mayer and his research partner Peter Salovey further defined emotional intelligence as â€Å"a set of skills hypothesized to contribute to the accurate appraisal and expression of emotion in oneself and in others, the effective regulation of emotion in self and others, and the use of feelings to motivate, plan and achieve in one’s life† (Salovey 1990, pg. 210). Emotional intelligence is not only the regulation of emotions, but also the deregulation of emotions. The regulation of emotions is when we have control over our emotions. The deregulation of emotions is when there is no control over our emotions. The deregulation of emotions is greatly needed in our society because to be creative and to think outside of the box, one needs to let go of his or her emotions. To be passionate, our society needs to let our emotions run freely and flow without being restricted. Emotional intelligence gives that passion which encourages people to create our imaginative and our artistic society that we have established today. The question of whether we can live without deep emotion is also a question of whether we can exist without imagination. Emotional intelligence is a key ingredient in critical thinking. Critical thinking is the Rational reflective thinking concerned with what to do or believe, then critical thinking clearly implicitly implies the capacity to bring reason to bear on emotions, if for no other reason than that our emotions and feelings are deeply inter involved with our beliefs and actions. (Elder) In her article, Linda Elder gives the example: â€Å"If [a person] feel[s] fear, it is because [they believe] that [they are] being threatened. Therefore [they are] likely to attack or flee† (Elder). This shows how thought and emotions collaborate with each other to express our actions in difficult situations and in everyday life situations. Elder discusses how â€Å"it is critical thinking which provides us with the mental tools needed to explicitly understand how reasoning works, and how those tools can be used to take command of what we think, feel, desire, and do† (Elder). To effectively solve difficult problems â€Å"one must have the desire to do so†¦Thus the affective dimension, comprised of feelings and volition, is a necessary condition and component of high quality reasoning and problem solving† (Elder). If a person has a â€Å"‘defect in emotion and drive,’† that person can create a â€Å"‘defect in thought and reason† (Elder). â€Å"In short, the truly intelligent person is not a disembodied intellect functioning in an emotional wasteland, but a deeply committed mindful person, full of passion and high values, engaged in effective reasoning, sound judgment, and wise conduct† (Elder). â€Å"The emotions that you experience and the thoughts that drive them, like everything in the Universe, are at their core pure energy† (â€Å"The Power of Emotions†). Emotions are designed to help people become aware of their special needs. Without emotions, people would not know how to make decisions. Our bodies were made to make decisions based on our emotions. In her article â€Å"The Importance of Emotions,† Carla Valencia discusses how emotions are the most important factors in making correct decisions (Valencia 1-2). Valencia explains how positive emotions â€Å"not only motivate our existence, but also give enjoyment and happiness† to our lives (3). When we express â€Å"negative emotions, on the other hand, [it] impact[s] our lives in a negative way† (3). This affects our decisions because if we â€Å"take a decision when [we] feel revenge for example, the results could be dangerous. A negative emotional state leads to a negative behavior† (pg. 3). If people misuse their emotions, it can lead to wrong decisions. The different emotions that human beings feel are important for people to function as social and intellectual beings. In her book The Food and Feelings Workbook, Karin Koenig reveals that: The function of emotions is to tell us about our internal world, just as senses provide guidance in the external world†¦ emotions also] keep you safe and out of harm’s way, steer you toward what’s healthy and life-affirming, and deter you from what’s dangerous and life-threatening. (Koenig â€Å"What Is the Purpose of Feelings? †) Koenig believes that our feelings and emotions show people the â€Å"painful† and the â€Å"pleasurable† things, so that they can adjust and make proper choices (Koenig â€Å"What Is the Purpose of Feelings? †). In The Food and Feelings Workbook, Koenig argues that people â€Å"have a better chance at physical survival if [they] are biologically programmed to be highly sensitive to both pleasure and pain†¦ People] are also programmed for emotional survival† (Koenig â€Å"How Do I Know When I Have a Feeling or an Emotion? †). This explains why we need our different emotions to survive. Our bodies need feelings to affectively interact with our environment. In his book called Emotional Design: Why We Love (or Hate) Everyday Things, Donald A. Norman says that â€Å"affect is a vague sensation that may be either conscious or subconscious, but emotion is the conscious experience of such affect† (Norman 55). Emotions are not the result of a forced action; emotions occur naturally. Karin Koenig agrees with this statement by saying that â€Å"feelings belong to our primitive defense system and are rooted in our collective biology and the history of the species. They are neurological, biochemical reactions that happen on a cellular level in response to stimuli. They don’t require thinking† (Koenig â€Å"How Do I Know When I Have a Feeling or an Emotion? †). Emotions are used to differentiate the moral and the corrupt; the wrong and the right. We cannot survive without our emotions and feelings because our different emotions help us distinguish the good things from the bad things. Our emotions help us make decisions. Studies show that when a person’s emotional connections are severed in the brain, he cannot make even simple decisions† (Hein â€Å"Emotions- Importance Of; Management of Negative Feelings; Positive Value of†). People whose emotional needs are not fulfilled become depressed which usually leads to their death by committing suicide(Hein â€Å"Teen Suicide†). â€Å"Teenagers around the world are killing themselves to put an end to their intense emotional pain† (Hein â€Å"Teen Suicide†). Teenagers especially need their emotional needs to be fulfilled because they are at the point where they are developing their â€Å"emotional development† (â€Å"Emotional Development – Emotional Development During Adolescence†). Their â€Å"behavioral problems† are the result of their need to express their emotions (Hein â€Å"Emotions- Importance Of; Management of Negative Feelings; Positive Value of†). Our emotions are needed to help us make decisions, to help us be passionate about what we love, and to distinguish us from the rest of the world. We need our emotions to help us survive in this society, and without our emotions we are nothing but robots roaming aimlessly around the Earth. The stark reality of Aldous Huxley’s Brave New World is due to the lack of emotions from the citizens. Huxley’s â€Å"utopian† society fails because to have a rich existence in a society, one needs to express and have a full range of emotions. Huxley describes a dystopian society with â€Å"promiscuous sex, ‘the feelies’, and most famously of all, [the] supposedly perfect pleasure-drug, soma† (Pearce). Humans need their emotions to distinguish them from other humans. Their emotions and their personality create their own identity. If everyone was the same like the characters in Brave New World, we would not be able to function. We need our emotions to help us through difficult situations. Because the characters in Brave New World do not have emotions, they do not know how to handle difficult situations. Huxley falsely depicted a â€Å"utopian† society emotions and individuality. Huxley’s characters are not credible in that they lack the needed human emotion to make decisions, to create their own identity, to be creative, and to be mentally healthy. Lenina is one important character who is like all the other citizens in the way that she acts and in what â€Å"her† beliefs are. She is taught by the directors and World Controllers that â€Å"No pains have been spared to make your lives emotionally easy—to preserve you, as far as that is possible, from having emotions at all† (Smith). In Brave New World, the citizens do not know how to express their emotions because they are forced to be the same. If a person is different, like Bernard Marx, everyone criticizes that person. Bernard Marx is out of the ordinary and he â€Å"hated [Henry Foster and the Assistant Predestinator]† because they talk about â€Å"[Lenina] as though she were a bit of meat† (Huxley 45 ; 47). He respects Lenina and perhaps feels â€Å"love† for Lenina. This is unusual for an Alpha because they are injected with drugs when they are embryos so that they would not feel these emotions. The citizens are trained to have sex, and to take soma holidays. Bernard Marx is a defect so he actually feels and expresses his emotions which make him unique from the other people. Marx knows how wrong the â€Å"promiscuous sex, ‘the feelies’, and most famously of all, [the] supposedly perfect pleasure-drug, soma† is (Pearce). Linda is a citizen who was exposed to the outside world. Linda is forced to develop her emotions because if she does not, she will be considered an outcast to the â€Å"savages. † In Brave New World, Huxley demonstrates a false interpretation of a â€Å"utopian† society by stripping away the citizens emotions and feelings. In addition to being a false utopian society, this book falsely demonstrates how the world would be like without emotions and feelings. Steve Hein accurately describes what would happen without emotions. He says that â€Å"Our emotions help us make decisions,† and without these emotions we would be making wrong decisions which could lead to dangerous situations. We also use our emotions for critical thinking. The citizens in Brave New World do not have emotions; therefore, they do not have critical thinking skills. We cannot survive without critical thinking skills. Other than helping us make the right decision, our emotions make us unique. Without emotions, we are robots roaming aimlessly through the Earth. How to cite Emotional Intelligence in Brave New World, Papers

Rear Window Scene Analysis free essay sample

A key element is the use of vectors, which are lines establishing contact between the two actors. There is a vector that connects Lisa and Jeff. When watching the conversation between the two, the viewer goes back and forth between the two. However, when going back and forth, Miss Torso can be seen because she is below the vector. The reason the vector is created is to get the viewer to notice Miss Torso in the background. Being able to see Miss Torso gives an example of something that Jeff sees. Another key element of this scene is the framing. The edges of the frame show Jeff and Lisa, but they also incorporate the opposing side of the apartment complex in the middle of the frame. We will write a custom essay sample on Rear Window Scene Analysis or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Even though the conversation between Jeff and Lisa is the main point of the scene, Miss Torso can be seen in her apartment in the middle of the frame. The ninety degree angle made by the beam in the window and the vector between Jeff and Lisa make Miss Torso the focal point because she is placed into the angle. Hitchcock frames the scene this way to put the viewer directly in the movie to let the viewer notice Miss Torso. The movie has a claim that Jeff’s neighbors have become a sight for him and something for his enjoyment. This can be seen by the fact that he uses all of his free time to observe what his neighbors are doing. The point of the scene is to put the viewer into Jeff’s apartment and let him experience what Jeff experiences on a daily basis. Hitchcock wants the viewer to notice Miss Torso because it is an example of what Jeff sees. Furthermore, Hitchcock wants the viewer to the see Miss Torso to do their own spying. Letting the viewer do their own spying makes the viewer more interested in what is going on in the background and more involved in what is happening in the movie. Finally, this allows the viewer to feel what Jeff feels such has his enjoyment when he is watching is neighbors or his terror when watching Lisa in the murderer’s apartment in later scenes.